Partners
AIRCALL
Aircall is a cloud-based phone and call center platform that enables teams to make and manage voice communications with context, intelligence, and seamless CRM integration.
Why Choose Aircall?
Aircall is a leading cloud phone system and call center software built for modern sales and support teams.
Aircall is a cloud phone system that combines the reliability of Voice Over Internet Protocol (VoIP) for business with AI call analytics, automation, and seamless Salesforce call center integration. With connectivity to over 100+ CRMs and business tools, Aircall empowers teams to manage calls smarter, boost productivity, and deliver better customer experiences across every communication channel.
Key Features
- Cloud Phone System: International numbers, Interactive Voice Response (IVR) menus, call routing, voicemail, and queue management.
- Call Center Software Collaboration: Shared call inbox, warm transfers, call comments, and real-time coaching.
- Productivity Boost: Power dialer, click-to-dial, voicemail drop, call tagging, and after-call work.
- AI Call Analytics: Call transcription, sentiment analysis, live monitoring, and performance dashboards.
- VoIP for Business Flexibility: Make and receive calls anywhere with mobile and desktop apps.
- Security & Compliance: Role-based access, call recording controls, and secure data hosting.
Salesforce and CRM Integration
Aircall integrates natively with Salesforce, Service Cloud Voice, HubSpot, and other CRMs. With Salesforce call center integration, agents get instant caller context, automated call logging, and workflow automation. Managers can build dashboards, track KPIs, and analyze performance directly in their CRM, ensuring no opportunity or support case is missed.