SPIE City Networks
Spie City Networks consists of multiple teams, each with its own unique processes and workflows. Most of these teams lack IT tools for managing preventive and corrective maintenance, documentation, etc.
Industry:
Networks and Telecommunications
Technology:
Audit for select technologies
Duration:
3 Months
NEED
An audit was required to identify the various business processes across the teams and to recommend a suitable IT tool that would meet their diverse needs.
SOLUTION
- Organized workshops for all teams to gather input and understand their specific processes
- Conducted brainstorming sessions with team representatives to challenge existing processes and propose industrialized solutions
- Provided support to different teams in their daily operations
- Compiled findings into a comprehensive audit report
RESULTS
- Common business processes across teams
- Specific processes unique to each team
- A list of relevant IT tools, including pricing, installation costs, and ease of configuration and development
- Recommendations for drafting a specifications document and the steps to follow
