Masternaut Michelin
Optimizing Salesforce for Greater Efficiency
Masternaut Michelin is continuously investing in its Salesforce CRM to strengthen commercial activities and overall efficiency. To support this commitment, we provide ongoing support, data enrichment, and system optimization to ensure better performance and smarter decision-making.
Industry:
Fleet Management / Telematics
Technology:
Salesforce Sales Cloud, Creditsafe Business Intelligence Plus
Duration:
Ongoing
NEED
Masternaut Michelin relies on Salesforce as its primary CRM system. The company needed to optimize performance, enrich and validate customer/prospect data, and secure fast, reliable support for ticket management and system enhancements.
SOLUTION
- Level 1, 2 and 3 support
- Creditsafe Business Intelligence Plus integration
- Process, automation, and reporting optimization
- Continuous Salesforce environment improvements
RESULTS
- Streamlined processes and increased efficiency
- Enriched and validated customer/prospect data
- Faster, more reliable support for users
