Espace Sentein
Enhancing Salesforce for Medical Training Excellence
Espace Sentein, a medical training organization, sought to strengthen its Salesforce CRM to improve system performance, user experience, and marketing capabilities. We provided expert support, tailored solutions, and integrations to optimize their digital environment.
Industry:
Medical Training
Technology:
Salesforce Sales Cloud, Pardot, ERP Integration
Duration:
ongoing
NEED
Espace Sentein needed to correct existing Salesforce bugs, enhance system performance, and improve the user experience to better align with their business processes.
SOLUTION
- Level 1, 2, and 3 support for bug fixes and performance improvements
- Custom data import tool tailored to their workflows
- Pardot implementation for marketing campaign management
- Account management module for better client data visibility
- ERP integration via API for seamless data flow
RESULTS
- Faster, more reliable Salesforce system
- Flexible and efficient data import process
- Optimized marketing campaign management through Pardot
- Improved account management and utilization of customer data
